when i opend my iphone box i found it had scratches in the frame

I bought new iPhone 16 pro max

when I opened the box I found scratches on the frame

iPhone 16 Pro Max, iOS 18

Posted on Jul 29, 2025 5:14 AM

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Question marked as Top-ranking reply

Posted on Jul 29, 2025 5:17 AM

If you purchased “new” from Apple, return it.


Returns & Refunds - Shopping Help - Apple


If purchased from “someone else” discuss it with the seller.


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when i opend my iphone box i found it had scratches in the frame

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