What do i do if i was declined for the citizen loan but it took money from my bank?

I applied for the citizen loan on the iphone 16 pro but i was told i was declined and that i would get an email saying why but i never got the email and they still took money out of my bank account, what should i do?

iPhone 15 Plus, iOS 18

Posted on Aug 3, 2025 3:59 PM

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Posted on Aug 3, 2025 4:12 PM

You have posted to a user-to-user site. We are all users here.....just like you.


No one here can answer your questions, since we have no way to contact Citizen or your bank.


You will need to contact Citizen and your bank for answers.

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What do i do if i was declined for the citizen loan but it took money from my bank?

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