Crash after trying to copy a big video from iOS to PC
Hello everyone!
I have a big video file that I wanted to copy to my PC (Windows 11 Pro 24H2), I tried to do it in 2 ways:
1) using Type-C and default Windows Explorer just to copy a file on the desktop. It doesn't work, only little files can be copied by this way. After this case I found an advice: in the settings of iPhone there is an option called "TRANSFER TO MAC OR PC", it needs to be turned on "Keep Originals" so I turned this option on;
2) then using Type-C and doing the same things the process of copying dropped with a big error (logs will be attached), iPhone can't be found in Windows Explorer at all even after rebooting BUT can be found in iTunes.
I guess only Apple Developers can say something about this logs:
- System
- Provider
[ Name] Microsoft-Windows-DriverFrameworks-UserMode
[ Guid] {2e35aaeb-857f-4beb-a418-2e6c0e54d988}
EventID 10111
Version 1
Level 1
Task 64
Opcode 0
Keywords 0x2000000000000000
- TimeCreated
[ SystemTime] 2025-08-06T18:04:45.1422961Z
EventRecordID 26772
Correlation
- Execution
[ ProcessID] 1184
[ ThreadID] 1376
Channel System
Computer phobos
- Security
[ UserID] S-1-5-18
- UserData
- UmdfDeviceOffline
LifetimeId {0efb4be0-1853-4e61-8c2f-81daa904cabb}
FriendlyName Apple Mobile Device USB Device
Location 0011.0000.0000.006.000.000.000.000.000
InstanceId USB\VID_05AC&PID_12A8&MI_01\B&11496774&2&0001
RestartCount 5
==========================================================================
- System
- Provider
[ Name] Microsoft-Windows-DriverFrameworks-UserMode
[ Guid] {2e35aaeb-857f-4beb-a418-2e6c0e54d988}
EventID 10120
Version 1
Level 1
Task 64
Opcode 0
Keywords 0x2000000000000000
- TimeCreated
[ SystemTime] 2025-08-06T18:04:45.1412597Z
EventRecordID 26771
Correlation
- Execution
[ ProcessID] 1184
[ ThreadID] 1376
Channel System
Computer phobos
- Security
[ UserID] S-1-5-18
- UserData
- UMDFHostProblem2
LifetimeId {0efb4be0-1853-4e61-8c2f-81daa904cabb}
Problem 8
DetectedBy 2
ActiveOperation 0
ExitCode 1879048193
Message 0
Status 4294967295
InstanceId USB\VID_05AC&PID_12A8&MI_01\B&11496774&2&0001
HardwareId USB\VID_05AC&PID_12A8&REV_1405&MI_01
ServiceName AppleUsbFilter
==========================================================================
- System
- Provider
[ Name] Microsoft-Windows-DriverFrameworks-UserMode
[ Guid] {2e35aaeb-857f-4beb-a418-2e6c0e54d988}
EventID 10121
Version 1
Level 1
Task 64
Opcode 0
Keywords 0x2000000000000000
- TimeCreated
[ SystemTime] 2025-08-06T18:04:45.1401773Z
EventRecordID 26770
Correlation
- Execution
[ ProcessID] 38648
[ ThreadID] 3984
Channel System
Computer phobos
- Security
[ UserID] S-1-5-19
- UserData
- UMDFVerifierFailure
LifetimeId {0efb4be0-1853-4e61-8c2f-81daa904cabb}
Category Driver
ErrorNumber 0x501000400000005
Location minkernel\wdf\framework\shared\inc\private\common\fxhandle.h:331(FxObjectHandleGetPtr)
Driver AppleUsbFilter.dll
ImageVersion Unknown
UMDFVersion 2.35.0
iPhone 13, iOS 18