payment method doesn’t work after refund

I recently requested a refund on my mastercard card and now the payment method for it suddenly stopped working. I tried removing it and adding it but it didn’t work


[Edited by Moderator]

iPhone 15, iOS 18

Posted on Aug 7, 2025 8:13 AM

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Posted on Aug 7, 2025 8:37 AM

That’s your Apple Account, not Apple Pay. The merchant, Apple, has restricted the use of that particular card. You need to contact Apple Support and request the remove the restriction or just use a different payment method/card.


you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Official Apple Support

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Question marked as Top-ranking reply

Aug 7, 2025 8:37 AM in response to brooklynle44

That’s your Apple Account, not Apple Pay. The merchant, Apple, has restricted the use of that particular card. You need to contact Apple Support and request the remove the restriction or just use a different payment method/card.


you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Official Apple Support

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payment method doesn’t work after refund

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