IMEI blocked on iPhone XR by PTA for “Grey Traffic” without suspicious calls

Hello Everyone,

Actually, my mobile is not working due to PTA blocked my Iphone XR yesterday by showing message of Grey Traffic. In reality, i didn’t receive any suspious calls but i dont know why PTA or apple blocked my phone?

kindly help me in this matter because, i have no extra phone and on monday mu father dialysis treatment is due. I am much worried due to sudden mu phone is blocked.


[Re-Titled by Moderator]

Original Title: IMEI blocked Iphone XR

Windows, Windows 10

Posted on Aug 9, 2025 4:16 AM

Reply
3 replies

Aug 9, 2025 4:34 AM in response to nauman88

If the carriers have blacklisted your phone, neither we nor Apple can help you.


Apple has no control over carrier blacklisting of phones. That is something that the carriers do, usually in response to a report by a phone's owner of a lost or stolen phone. Only the carrier can remove the phone from the blacklist – and they're not going to do that unless they have convincing proof that it is back in the hands of the owner.


If this is a phone that you purchased second-hand, you may want to read

The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community

Aug 9, 2025 7:26 AM in response to nauman88

Did you buy the phone used? This could be a case of buying a stolen phone and the original owner reporting it as stolen to the carrier, who blacklisted it. If you did buy a used iPhone which was reported as stolen, you likely now own a brick you can't use. And just to be clear, Apple did not, nor can they block your phone from connecting with a carrier for cellular service.


The All Too Common SAD Reality of Buying … - Apple Community

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IMEI blocked on iPhone XR by PTA for “Grey Traffic” without suspicious calls

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