I can’t download apps on my iPhone

Why I can’t download any apps and it requesting for credit card

Posted on Aug 9, 2025 10:50 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2025 11:49 AM

Do you have a payment method attached to your Apple Account? Even free apps require a payment method since most offer paid upgrades and in app purchases. Instructions to add a payment method are below.


Add a payment method to your Apple Account - Apple Support


If you do have a payment method on your account, then please contact Support for assistance.


To contact Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


2 replies
Question marked as Top-ranking reply

Aug 9, 2025 11:49 AM in response to adeagbo130

Do you have a payment method attached to your Apple Account? Even free apps require a payment method since most offer paid upgrades and in app purchases. Instructions to add a payment method are below.


Add a payment method to your Apple Account - Apple Support


If you do have a payment method on your account, then please contact Support for assistance.


To contact Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t download apps on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.