Since upgrading my Macbook Air to Sequoia 15.6, Word no longer allows or registers page numbers in documents. Has anyone else seen this? I have uninstalled and reinstalled Word.
[Re-Titled by Moderator]
Original Title: Microsoft Word
MacBook Air 13″, macOS 15.6
JG277 wrote:
16.99. Also on another Macbook air in my home there is no problem!!!!!
You might be starting to find out the answer yourself! Your original post concerned me because I use several Macs on 15.6 OS and it made me worry about this feature not working. However when I checked, the page numbers feature was working on all of them.
The fact that on another Mac that you have on your network it also works likely means there is something unique about the Mac where it doesn't work. Two standard troubleshooting steps:
If the mystery still remains, I suggest you make use of the free Etrecheck diagnostic and post here. It is possible that something installed on the problem Mac is causing the issue:
How to use the Add Text Feature When Post… - Apple Community
JG277 wrote:
16.99. Also on another Macbook air in my home there is no problem!!!!!
You might be starting to find out the answer yourself! Your original post concerned me because I use several Macs on 15.6 OS and it made me worry about this feature not working. However when I checked, the page numbers feature was working on all of them.
The fact that on another Mac that you have on your network it also works likely means there is something unique about the Mac where it doesn't work. Two standard troubleshooting steps:
If the mystery still remains, I suggest you make use of the free Etrecheck diagnostic and post here. It is possible that something installed on the problem Mac is causing the issue:
How to use the Add Text Feature When Post… - Apple Community
I also just tested using Insert menu > Page numbers... and had no issues with creating page numbers with Word 16.99.2, even on docs created with much older versions of Word. There is a "Check for updates" command under Word's Help menu. See if you need to update Office.
Are you running and anti-virus software or so-called "cleaning" apps. What about after-market font managers?
Owl's advice to work with the Microsoft community on this is wise because there are fewer Office users here than one might expect. Office questions can linger a while without getting effective help here.
JG277 wrote:
Thanks for the response. The "page number" tab grayed out after the OS upgrade and no longer works!!!
You are welcome
Suggest browsing the Microsoft Windows >> Word >> Support Communities.
See if there is a solution to your issue
https://techcommunity.microsoft.com/category/microsoft365/discussions/word
From Microsoft >> Word >> Support websites >> for macOS
Thanks for the response. The "page number" tab grayed out after the OS upgrade and no longer works!!!
Thanks!
You are welcome 👍
What version of Word are you using? I just tested page numbering in Version 16.99.2 (25072714) and it works properly.
16.99. Also on another Macbook air in my home there is no problem!!!!!
Well the problem resolved itself today! Who knows. Thanks to ALL of you for your concern and interest. Case closed.
Page numbers not working in Microsoft Word on Macbook Air after Sequoia 15.6 update
