Regarding IMEI Registration and Tax Status in Turkey for iPhones Purchased Abroad in Case of Repair/Trade-In
Hello, I have an iPhone that I bought in Germany. My phone fell into water while I was in Turkey and completely stopped working; it does not turn on at all. During my upcoming travels, I plan to visit the Apple store in Dubai to discuss repair or trade-in (exchanging the old phone for a new one) options.
My main question is:
In Turkey, for phones bought abroad and registered with a passport, we pay an additional tax for IMEI registration. I already paid this tax when I first bought my phone. However;
- If the repair cost from Apple is close to the price of a new phone,
- Or if the phone cannot be repaired and they suggest a new phone through trade-in,
- in such cases, does Apple or an authorized service provide an official document showing that the old phone’s IMEI is deactivated and the new phone’s IMEI is registered?
From my online research, I found that some users were able to get such a document and therefore did not have to pay extra tax for their new phones when they returned to Turkey. However, I couldn’t find definite and up-to-date information about this.
Is there anyone with experience, knowledge, or who has received an official document from Apple services on this matter?
Thank you for your help.
iPhone 14 Pro Max, iOS 18