Received text that Apple ID has been flagged for unusual payment activity through Apple Pay

The text gives a Case ID number 593820****; and says there is a purchase trying to be made in myy account in the amount of $563.48.

It states I should contact Apple @1-801-4XX-XXXX.

or Billing assistance at getsupport.apple.com/


Lisa



[Edited by Moderator]


iPhone 14 Pro Max, iOS 18

Posted on Aug 11, 2025 10:39 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2025 11:01 AM

That’s a phishing attempt from scammers and its literally been reported 100’s of times if not 1000’s.


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction.


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Similar questions

3 replies
Question marked as Top-ranking reply

Aug 11, 2025 11:01 AM in response to pinkymcgee

That’s a phishing attempt from scammers and its literally been reported 100’s of times if not 1000’s.


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction.


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Aug 24, 2025 4:37 PM in response to pinkymcgee

Received text that Apple ID has been flagged for unusual payment activity through Apple Pay: The text gives a Case ID number 593820****; and says there is a purchase trying to be made in myy account in the amount of $563.48. It states I should contact Apple @1-801-4XX-XXXX. or Billing assistance at getsupport.apple.com/

———-


Report this to Apple and Others:

Whenever you get a scam text, you can report it to Apple and others with a screenshot. See my User Tip: Using the Photos App to Report Scams: - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Received text that Apple ID has been flagged for unusual payment activity through Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.