Sudden disappearance of contacts on iPhone

I just read through a thread about other people experiencing this — and the solutions given, which were syncing the iCloud contacts off and on, and restoring a backup, I've already tried. Still, I have missing contacts. One of which I entered just this morning, so I know it has just happened today — hours ago. I don't know HOW MANY contacts have been deleted because unless I search for someone and can't find them, then I don't know. I do know two of my "favorites" have no names and a handful of text messages now have no names. This is really frustrating because I save more than just phone numbers in my contacts. There might be addresses, emails, gate codes, zoom links, and so on. This is important information. I can't find any other methods for recovery or an answer as to why this suddenly happened. Any help is appreciated! Thanks in advance.


[Re-Titled by Moderator]

Original Title: Some contacts suddenly deleted

iPhone 15 Pro Max, iOS 18

Posted on Aug 12, 2025 1:39 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2025 5:47 AM

After talking with an Apple tech and walking through a number of options, the final conclusion was that the missing contacts were linked to an old work email that I no longer have access to. Because they were never loaded to Icloud, the restore wouldn't recover them.

The fix would be to contact my previous employer to see if they can share a Vcard of my old contacts to reupload to my phone and then save under my personal email address.

It is unfortunate that the contacts were still showing, even though I no longer had access to the email account they were associated to.

Hopefully this helps,

75 replies

Sudden disappearance of contacts on iPhone

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