Hi.
I want to change country for my account in App Store from USA to Russia.
But i have $0.66 on my balance and cannot spend it before. Can you reset my balance manually?
Thanks!
[Re-Titled by Moderator]
Original Title: Balance App Store
iPhone 11, iOS 18
Yes it is possible. You can do it yourself or you can have Apple help you.
1) If you are trying to empty your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.
2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this link Apple provides to take you directly to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.
If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.
Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple Support - Apple Support
When asking about this because you are changing regions, take a look at this article:
Change your Apple Account country or region - Apple Support
Yes it is possible. You can do it yourself or you can have Apple help you.
1) If you are trying to empty your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.
2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this link Apple provides to take you directly to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.
If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.
Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple Support - Apple Support
When asking about this because you are changing regions, take a look at this article:
Change your Apple Account country or region - Apple Support
No this is not possible. Please Contact - Official Apple Support to let iTunes Store support staff zero out your balance for you
Reset App Store balance to change country for Russian account
