iPhone XS Max battery drops to 75% and restarts frequently

Hello~ Make an appointment to have it replaced. Once your iPhone battery is below 80% it needs a new battery.

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Genius Bar Reservation and Apple Support Options - Apple

Prepare your iPhone or iPad for service - Apple Support

~Katana-San~

Are you saying that if you check the battery settings........

Settings > Battery > Battery Health & Charging > Maximum Capacity....that the battery is at 75%?

If yes, the battery should have been replaced when it dropped below 80%, so the phone is already months overdue for a new battery.

Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop. You can find a list of authorized shops in your area using this link:

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