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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
please i bought my iphone last week with battery health capacity 98% and in less than a week it has dropped to 88%...please what do i do
it shows that my battery health capacity is unverified
[Edited by Moderator]
Yup. Return it. Sounds like it has a non-Apple battery installed. That or it's just flat out defective. Either way, not worth bothering with.
I'd return the phone to whoever you purchased it from and get your money back.
What model of iPhone did you purchase, was it new or used, and did you purchase it from an Apple store, a used electronic store, or an individual?
Unverified battery health drop from 98% to 88% on new iPhone
