The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The iPhone works on my windows 10 PC
Windows, Windows 10
iTunes is limited when one of the other Apple apps is downloaded to the PC. Uninstall Apple Music, Devices and Apple TV to get iTunes back to full functionality.
Then follow the suggestions in the links posted above.
Try this one first:
click here ➜ iOS device not showing in iTunes for Windows - Apple Community
This may seem dumb, but take the USB cable from your Windows 10 PC and plug it into the Windows 11 PC, then plug the phone into the other end of the cable. Bad USB cables cause all sorts of issues...
Are you using iTunes or the Devices app on your Windows PC?
click here ➜ If your computer doesn't recognize your iPhone or iPad - Apple Support
and here ➜ iOS device not showing in iTunes for Windows - Apple Community
I'm using the same cable on both PCs . Its my charging cable from my phone.
I tried both and have gone through the troubleshooting protocol. Now my iTunes will not display music. I downloaded Apple Music with the Device app, advised by an Apple chat.
iPhone 15 not recognized in new Windows 11 PC
