4k Videos don't upload to Icloud as 4k but as 720 x 1280.

How do I upload my stored 4k videos from my iphone to my icloud as a 4k video and nothing lesser?


I've uploaded, with my iPhone 13 Pro, a 4k (2160 x3840) 52.8 MB HEVC video to my icloud storage. When I log into my icloud account via the icloud.com website to download the video onto my windows 11 pc, my video downloads as a 720 x 1280, 2.9 MB video instead. I have hovered over the download option (cloud with arrow) to get download options with no options becoming available. I have long clicked the download icon with no success either.


I have "download and keep originals" selected in my icloud settings for photos on my iPhone. I am nowhere near reaching my storage limit on my icloud.



iPhone X

Posted on Aug 18, 2025 12:55 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2025 3:44 PM

Figured it out.


Shared Albums DO NOT upload and save videos to your iCloud photos as 4k videos, possibly original source video as well. Albums and photo library will upload as the original resolution AND provide a download option to download as such.


Hope this saves someone else time.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

4k Videos don't upload to Icloud as 4k but as 720 x 1280.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.