How to fix app tracking issues on refurbished iPhone SE?

we just got a refurbished iPhone SE (2022 version) and we are unable to toggle app tracking to on. It says it’s because my “apple account is missing age information.”

I have updated, changed my birthday online AND on my phone. Started a brand new fresh Apple ID. Updated everything, signed out, signed in. Turned phone off turned back on.

I do not know what else to do! The whole reason we bought this phone was to use it specifically for money making game websites that require tracking. *sigh* please help!


[Re-Titled by Moderator]

Original Title: cant use app tracking due to

Posted on Aug 22, 2025 9:37 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to fix app tracking issues on refurbished iPhone SE?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.