locked out of iphone 14 because of passcode

i put the correct code (I know the number well )into my iphone passcode once or twice then it locked me out for 1minute the next time it locked me out for 15 minutes, I am currently locked out for eight hours.

Could anyone point me in the right direction please ? I don't have find my activated and I don't have itunes

iPhone 14

Posted on Aug 22, 2025 8:08 PM

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Question marked as Top-ranking reply

Posted on Aug 22, 2025 8:16 PM

While you still can reset your iPhone without Find My or iTunes, the behaviors you describe sounds like a digitizer failure. When an iPhone's digitizer doesn't work properly it typically can cause taps in unexpected places. Your passcode also couldn't have changed as that is stored in a very secure place in your iPhone (The Secure Enclave), which makes it so the passcode cannot be modified or erased in any way. Just to add some info, without Find My activated it only prevents using the easier "Forgot Passcode?" option. Without iTunes, (which is present on computers), you can visit the Genius Bar to assist in resetting your iPhone and to have your iPhone serviced, likely the screen replaced.


Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Aug 22, 2025 8:16 PM in response to glynn160

While you still can reset your iPhone without Find My or iTunes, the behaviors you describe sounds like a digitizer failure. When an iPhone's digitizer doesn't work properly it typically can cause taps in unexpected places. Your passcode also couldn't have changed as that is stored in a very secure place in your iPhone (The Secure Enclave), which makes it so the passcode cannot be modified or erased in any way. Just to add some info, without Find My activated it only prevents using the easier "Forgot Passcode?" option. Without iTunes, (which is present on computers), you can visit the Genius Bar to assist in resetting your iPhone and to have your iPhone serviced, likely the screen replaced.


Genius Bar Reservation and Apple Support Options - Apple

Aug 22, 2025 8:17 PM in response to glynn160

When you enter the code, check what is typed as you type it, and confirm.


That can help you see if what you are entering is as expected, or if the display and digitizer might be failing.


Otherwise, reset it. You can use the iPhone itself to reset, or can use a Mac or PC.



This reset will not bypass Activation Lock.

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locked out of iphone 14 because of passcode

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