The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am trying to reset an iPad. I have the iCloud account details, username, and password, available but then it requires a two-way of authentication.
The phone number previously used does not exist anymore.
What other ways/methods are available to overcome?
Here is: How to use account recovery when you can’t reset your Apple Account password - Apple Support
If Recovery is not an option, you will want to present the original purchase receipt fromApple,or an authroized reseller, and request an unlock: How to remove Activation Lock - Apple Support
Here is: How to use account recovery when you can’t reset your Apple Account password - Apple Support
If Recovery is not an option, you will want to present the original purchase receipt fromApple,or an authroized reseller, and request an unlock: How to remove Activation Lock - Apple Support
Icloud requires two-way authentication but phone number is not in ise any more
