Iphone 16 turned itself off, won’t power on

Hi all, I was scrolling on my iphone 16 this morning which I only purchased 2 weeks ago when it inexplicably powered off, no matter what I do to reset it, volume up down power, holding power and volume, plugging it in nothing is getting a response of any kind, after it powered itself off its also continually gotten hotter, I’m at a loss and really don’t want to go to apple if avoidable as I have to be home at a normal enough time and the wait at my local apple for help is really long.

iPhone 12, iOS 18

Posted on Aug 25, 2025 12:57 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2025 1:10 PM

Ordinarily, if the phone doesn't power on, I'd suggest plugging it in. Usually, they will come on in about 10 minutes.


However, in this case, if the phone keeps getting hotter even if it appears to be off, DO NOT plug it.


Make arrangements to have Apple evaluate it:


Genius Bar Reservation and Apple Support Options - Apple




3 replies
Question marked as Top-ranking reply

Aug 25, 2025 1:10 PM in response to johnemployed

Ordinarily, if the phone doesn't power on, I'd suggest plugging it in. Usually, they will come on in about 10 minutes.


However, in this case, if the phone keeps getting hotter even if it appears to be off, DO NOT plug it.


Make arrangements to have Apple evaluate it:


Genius Bar Reservation and Apple Support Options - Apple




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Iphone 16 turned itself off, won’t power on

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