iPhone 16 moved from eSIM to new provider with nano sim, same number but new sim does not register as primary?
When phone new had e sim changed provider, old account closed, now nano sim but phone shows primary line as e sim and nano sim as travel for current line. How to make new provider with nano sim as my primary line?
[Re-Titled by Moderator]
iPhone 16, iOS 18
I had that problem. Ensure the old eSIM is removed in settings,How to erase the eSIM on your iPhone or iPad – Apple Support (UK)
then…
If you can’t turn on or sign in to iMessage or FaceTime on your iPhone – Apple Support (UK)
Rubble410 wrote:
iPhone 16 moved from eSIM to new provider with nano sim, same number but new sim does not register as primary?
When phone new had e sim changed provider, old account closed, now nano sim but phone shows primary line as e sim and nano sim as travel for current line. How to make new provider with nano sim as my primary line?
[Re-Titled by Moderator]
Report the issue to your cellular data provider.
Unable to set new nano SIM as primary line on iPhone 16 after switching from eSIM
