Hello, I lost my phone, put it in lost mode. It got found, I activated it again and wanted to login. However turned out that most likely a car drove over, it is still working despite the camera. When trying to login my PIN works but my FaceID does not, which means I can not get the phone out of lost mode. What can I do, need to get access so I can restore it.
iPhone 14 Pro, iOS 18
Sign in to the iCloud Web interface and see if you can turn off Lost Mode enter.
Use Lost Mode in Find Devices on iCloud.com - Apple Support
Sign in to the iCloud Web interface and see if you can turn off Lost Mode enter.
Use Lost Mode in Find Devices on iCloud.com - Apple Support
I did, actually at first, and on iCloud it says it is not in Lost mode. Then I go on the phone, type Pin and end in a window stating Face ID is required to take it out of lost mode. At this stage I can connect it with my Mac only to see a message that the phone is still in lost mode....as the camera is broke I can not use Face ID....this is a real issue as I can not even backup now as there is no way to get connected
Turn off lost mode on my iPhone with broken front camera and requiring FaceID
