Hello, I received a refund for my Peachy Pro yearly subscription (Order ID: M*******S7).
Apple shows "Refunded on 2 September 2025", but my bank (Bank of Georgia) says they don’t see it.
Could you please provide me with the ARN (Acquirer Reference Number) of the refund transaction?
[Edited by Moderator]
Original Title: ARN
iPhone 11, iOS 18
Thank you for replying with your concerns, xatia114. 😉
Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.
We don’t have the power to look into accounts or make changes.
Only an authorized Apple employee would have access to the resources to help you.
I wish you the best, but you must take the steps necessary to contact Apple Support.
All the best! 👋🏼😉
This support article explains how to check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund if you are granted one --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:
● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."
Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.
Here is how to track the status of a refund, and how long the refund will take:
Check the status of a refund for apps or content that you bought from Apple - Apple Support
Verifying Peachy Pro subscription refunds using ARN
