My ChatGPT Subscription keeps associating with my Deleted ChatGPT Account instead of the new one.

My old ChatGPT account previously subscribed to Pro, but I deleted that account later. When I used my new ChatGPT account to subscribe pro on my iPhone, I was successfully charged but the subscription didn't go to my new account. Apple showed a warning that the subscription is linked to another account, but didn't specific account. I assume it's the deleted account.


I checked Apple Subscription ID Policy, it should be reset after 180 days without resubscribing, and I'm pretty sure that the old account subscription was 180 days ago.


What's wrong with that?

iPhone 16 Pro Max, iOS 26

Posted on Sep 3, 2025 9:19 PM

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3 replies

Sep 4, 2025 9:54 AM in response to Alex_God_Speed

I’m assume this is some stale information within the Apple mechanism to link to OpenAI ChatGPT:


If this is about cancelling the Apple subscription from the OpenAI side, here is how OpenAI suggests doing that:



If you’re viewing this linkage from OpenAI side and it’s not working, you’ll need to discuss this with OpenAI support.


If you’re viewing this linkage from the Apple side and with an active Apple subscription, check with Apple Support.


Sep 4, 2025 5:19 AM in response to Alex_God_Speed

I am confused by the intermixing of what you call a ChatGPT account and an Apple Account. I don't use GPT but I presume they are two completely different accounts?


Apple subscriptions tend to renew automatically until canceled. Click on this link to learn how to cancel a subscription from Apple. --> If you want to cancel a subscription from Apple - Apple Support

If you do not have any of the devices listed, read the Android section about doing this online.




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My ChatGPT Subscription keeps associating with my Deleted ChatGPT Account instead of the new one.

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