How to access Apple ID or cancel subscription without 2FA phone number?

I have an old apple account I've been using on my MacBook. I signed out of it and forgot to change the old phone number for the one I'm currently using. I tried signing back in but I couldn't because I forgot the phone number for the 2FA. It was probably one of my family old phone number that is not in use anymore. I still know the username, which is my gmail, and the password. What should I do? I have a subscription that I want to cancel! Any help with this please.


[Re-Titled by Moderator]

Original Title: Forgot phone number for 2FA

MacBook Pro (2017 – 2020)

Posted on Sep 4, 2025 9:39 PM

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Question marked as Top-ranking reply

Posted on Sep 5, 2025 9:34 AM

Based on: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically. If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Select “Didn’t Get a Code?” or “Can’t get to your devices?” on the verification code screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple Account password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


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2 replies
Question marked as Top-ranking reply

Sep 5, 2025 9:34 AM in response to tsang1

Based on: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically. If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Select “Didn’t Get a Code?” or “Can’t get to your devices?” on the verification code screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple Account password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


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How to access Apple ID or cancel subscription without 2FA phone number?

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