how can I chat with Apple Support?

I need help with my iMessage after my iPhone got stolen.


MacBook Pro 14″, macOS 15.5

Posted on Sep 7, 2025 9:09 AM

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Question marked as Top-ranking reply

Posted on Mar 10, 2026 12:54 PM

nsikak85 wrote:

Today is 10 March 2026 apple is still hiding their chat support button. In big 26. We used to know where they hid it before now it's almost as if it is no longer there anymore. Is this some sort of sick joke??

There is no hidden chat support button. Chat support varies by region and as always you can find it under the section here labelled Online Support. Just navigate to the support option you are requesting and if not able to be answered by the Support Articles, on the bottom of the page is a "More Options" button for phone or chat support depending on your region.

Contact Apple


You can also use that link above to call Apple directly depending on your region.

101 replies
Question marked as Top-ranking reply

Mar 10, 2026 12:54 PM in response to nsikak85

nsikak85 wrote:

Today is 10 March 2026 apple is still hiding their chat support button. In big 26. We used to know where they hid it before now it's almost as if it is no longer there anymore. Is this some sort of sick joke??

There is no hidden chat support button. Chat support varies by region and as always you can find it under the section here labelled Online Support. Just navigate to the support option you are requesting and if not able to be answered by the Support Articles, on the bottom of the page is a "More Options" button for phone or chat support depending on your region.

Contact Apple


You can also use that link above to call Apple directly depending on your region.

Feb 10, 2026 6:46 PM in response to Sholafakayode

Sholafakayode wrote:

I have problem with my appleid

You posted on a thread about contacting Apple Support, so here is that information once again.

Contact Apple Support - Apple Support


For anything else you should create a new question with details about your situation, otherwise it just gets lost in a bunch of posts that have nothing to do with each other. It is not fair to the OP who is was looking for assistance with their concern.

Feb 16, 2026 1:41 AM in response to Comolo

Comolo

While you've asked help on this User-to-User discussion community

mostly referral to Support Articles; or site pages for you personally to

contact Apple directly, by chat, or with Genius at Official Apple Stores.


• Genius Bar Reservation and Apple Support Options - Apple

//www.apple.com/retail/geniusbar/ (see Options from here)


If your Apple Account is locked, not active, or disabled - Apple Support

//support.apple.com › en-us › 102640


Recover Your Apple Account - Apple

https://iforgot.apple.com/unlock

[Enter your email address or phone number that you use with your account to continue]


How to Unlock iCloud-Locked iPhones - Lifewire

https://www.lifewire.com › unlock-icloud-locked-iphone-4176218


If you Forgot your Apple Login ID for 'Apple Accounts' (incl. iCloud, etc)

search for instructions can get you ideas. (Browser search engines)


If You Forgot Your Apple Account Password - Apple Support

(..how to reset your Apple Account password and regain access to your account..)

//support.apple.com/en-us/102656


These are ideas which go to official Support pages. IF Two Factor Authentication (2FA)

was used, Then you'd no longer use Security Questions. A Second device, approved

in your possession, is usually the path to access other devices.


I found your question at the end of an existing topic thread; it's not like others here.

.Rather than ask a Host to move your question to it's own new topic, I replied here.

Feb 18, 2026 2:46 AM in response to Prof_Lucero

Prof_Lucero (author)

As your question has seen workable replies, should one

or all Followers of That Question, utilize Apple Support.


how to chat with Apple Support ~ at DuckDuckGo (cited web browser search)

https://duckduckgo.com/?t=ftsa&q=how+to+chat+with+Apple+Support&ia=web

_________________________

..as these 'copied pages' ⇪ haven't live URL some have been supplied below..


Contact - Official Apple Support

//support.apple.com › contact


How to Contact Apple for Support & More: Full Guide (2024) - WikiHow

//www.wikihow.com › Contact-Apple


How to Chat Directly with Apple Support - The Mac Observer

//macobserver.com › tips › how-to-chat-directly-with-apple-support


Contact Apple Support - Apple Support

//support.apple.com › en-us › 106932


How to Live Chat with Apple Support? - 2 Quick Methods - TechnClub

//technclub.com › guides › apple-support-live-chat (not tested)


..Noted in earlier replies to this thread in its title; that's answered, again now..

For those with an iDevice see 'Apple iOS App Store' to download their Guides?


Apple Support - App Store (US) this may not provide adequate directions

//apps.apple.com › us › app › apple-support › id1130498044

..other regions may have to sift through apple peel layers first..


Find Locations explore Sales, Service & Support through here.

//locate.apple.com

Feb 12, 2026 7:54 AM in response to belllaaaaaa99

belllaaaaaa99 wrote:

I got a new replacement phone and all my photos and videos from December and till now are completely gone and I need them how do I get them back

You posted on a thread about contacting Apple Support, so here is that information once again.

Contact Apple Support - Apple Support


For anything else you should create a new question with details about your situation, otherwise it just gets lost in a bunch of posts that have nothing to do with each other and you will not get the attention you deserve. It is not fair to the OP who is was looking for assistance with their concern.

Feb 7, 2026 12:49 PM in response to Pear5qvc

Pear5qvc wrote:

Ineed verfiymy accounti changed thr emsil it old email howfix it

You posted on a thread about contacting Apple Support, so here is that information once again.

Contact Apple Support - Apple Support


For anything else you should create a new question with the issue you are having, otherwise it just gets lost in a bunch of posts that have nothing to do with each other.

Feb 10, 2026 6:50 AM in response to kenechi162

kenechi162 wrote:

I received message from my perfect cv for a payment, and i have unsubscribed from the service.
How do stop this entirely from getting charged.
I don’t need the service anymore.

You posted on a thread about contacting Apple Support, so here is that information once again.

Contact Apple Support - Apple Support


For anything else you should create a new question with details about your situation, otherwise it just gets lost in a bunch of posts that have nothing to do with each other. Some important information that should be included is who is charging you, do you see it in your list of subscriptions that are managed by Apple, what is the exact description of the charge you see on your payment method.

Mar 30, 2026 7:20 AM in response to Slush-

Slush- wrote:

Dear Apple ID Support Team,

Apple does not read or respond here in this use-to-user forum.

I am writing to request your assistance with removing an Activation Lock (iCloud lock) *** on my iPhone

No one here in this user-to-user forum can help you with that.


You can contact Apple Support using the link at the bottom left of every page of this forum.


Nov 29, 2025 5:59 AM in response to Ladylibramarie

Ladylibramarie wrote:

we were trying to find out what this 8.47 charge is . I keep seeing them over and over again.

A charge managed by Apple will appear in your Purchase history here. If you are the Organizer of a Family Sharing plan using Purchase Sharing, you can also view the purchase history of members that are allowed to bill to your Apple Account.

View your purchase history for the App Store and other Apple media services - Apple Support


For a subscription that is managed by Apple, you can cancel it here:

View or cancel app subscriptions on iPhone - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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