how can I chat with Apple Support?

I need help with my iMessage after my iPhone got stolen.


MacBook Pro 14″, macOS 15.5

Posted on Sep 7, 2025 9:09 AM

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34 replies

Nov 29, 2025 5:59 AM in response to Ladylibramarie

Ladylibramarie wrote:

we were trying to find out what this 8.47 charge is . I keep seeing them over and over again.

A charge managed by Apple will appear in your Purchase history here. If you are the Organizer of a Family Sharing plan using Purchase Sharing, you can also view the purchase history of members that are allowed to bill to your Apple Account.

View your purchase history for the App Store and other Apple media services - Apple Support


For a subscription that is managed by Apple, you can cancel it here:

View or cancel app subscriptions on iPhone - Apple Support


Dec 9, 2025 2:39 PM in response to Zachyy

I bought apple gift cards worth $50 and when I peeled out the card the numbers or code got teared because it was stick together. I thought it was my mistake however when I did the same but this time I did with the store manager of target the same thing happened. I was told that the card $50 is faulty but the $15 one was perfect.

what should I do now to claim for refund as target will not refund

Dec 9, 2025 2:40 PM in response to Prof_Lucero

I bought apple gift cards worth $50 and when I peeled out the card the numbers or code got teared because it was stick together. I thought it was my mistake however when I did the same but this time I did with the store manager of target the same thing happened. I was told that the card $50 is faulty but the $15 one was perfect.

what should I do now to claim for refund as target will not refund

Dec 30, 2025 11:21 AM in response to mjk54

mjk54 wrote:

I received a $63.59 charge from Apple on my back account. What is it for?

Not sure why you responded on a post from a user needing help with iMessage after their iPhone was stolen.


You should create a new post and describe what you see in your Purchase History along with the exact description of the charge for the transaction on your bank account.

View your purchase history for the App Store and other Apple media services - Apple Support


Jan 31, 2026 5:55 AM in response to siobhra

siobhra wrote:

https://discussions.apple.com/content/attachment/90db377e-5a9a-45c5-918b-15a03fbda685
Official Apple Support Community

Not sure why you responded on a post from a user needing help with iMessage after their iPhone was stolen back in September.


You should create a new post and describe what you see in your Purchase History. One of your charges appears to be a single charge and the other one is a subscription, but a bank statement will not show the app used. Once you find that, you may be able to go to that app and view the purchases made.

View your purchase history for the App Store and other Apple media services - Apple Support

how can I chat with Apple Support?

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