My side button doesn’t work and I can’t use my Apple Pay

One side of my screen is popping out on my iPhone 12 ( I know it’s bad I’m currently saving for a new one) which has caused my side button/lock button to stop working so I’m unable to use Apple Pay.

with this I’m also unable to turn off the feature to use double tap because I have to double tap to turn it off.

Can anyone help with any advise please and thankyou. :)

Posted on Sep 7, 2025 11:44 AM

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Posted on Sep 7, 2025 12:34 PM

If the phone is bulging, the battery has swollen and while it's admirable you'd like to save to buy a new iPhone, the one you have is a Fire Hazard. Once a Lion Battery swells, it's dangerous to use. For your safety and the safety of anyone in your home, your phone needs to powered off and placed somewhere safe (like a metal box). Maybe you know someone who can loan you a phone to use until you can afford a new phone. But PLEASE STOP USING that phone.


Before you power it off, make sure to back it up.

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Question marked as Top-ranking reply

Sep 7, 2025 12:34 PM in response to Icenee

If the phone is bulging, the battery has swollen and while it's admirable you'd like to save to buy a new iPhone, the one you have is a Fire Hazard. Once a Lion Battery swells, it's dangerous to use. For your safety and the safety of anyone in your home, your phone needs to powered off and placed somewhere safe (like a metal box). Maybe you know someone who can loan you a phone to use until you can afford a new phone. But PLEASE STOP USING that phone.


Before you power it off, make sure to back it up.

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My side button doesn’t work and I can’t use my Apple Pay

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