iPhone 13 Pro & iPad Pro issues after updating to iOS 18.6.2

Neecee122 wrote:

no notifications,

Check this, first.

Or Use and customize the Action button on iPhone - Apple Support (IN)

Then please check the following.

• Check your DND status - Settings > Focus [Do Not Disturb]; Use Focus on your iPhone, iPad, or iPod touch - Apple Support
• Check BedTime Status - Clock App; Use Bedtime to track your sleep on your iPhone - Apple Support
• Check your iPhone Sound Volume; Adjust the volume on your iPhone - Apple Support
• Check Call Audio Routing; Call Audio Routing Bluetooth / Speaker / Automatic
• Check Auto Answer Calls; Turn off Auto Answer Calls
• Check the list of Blocked Numbers --> Block phone numbers, contacts, and emails on your iPhone ...

Notification Preview when Screen is Locked, Notification Alerts, Notification OFF, and much more...

1. To get Notifications when the Screen is locked see the pic below which is self-explanatory
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2. To turn ON notifications selectively for apps, go to Settings > Notifications > Scroll Down to the App and turn ON notifications... Change notification settings on iPhone - Apple Support (IN)
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3. Some apps have their own notification settings over and above the iOS notification settings: An example of Instagram Notification settings is given below
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4. Help for Notification Alerts --> No Notification Alerts - Apple Community
5. For VIP email Alerts refer to the pic below
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6. The pic below is self-explanatory
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In general...

You may try some of these steps, please check after each step...

1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
   1. Restart the device. That's it.
   2. Still not solved --> Force restart iPhone - Apple Support
2. If you're using a VPN, disable it and check if the error goes away. Go to Settings > General > VPN & Device Management and turn off any active VPNs.
3. Corporate iPhone Profile Check and Removal Guide
   1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
   2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
   3. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
   4. Please contact the system administrator of the organization who provided the profile to you
4. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
   1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
   2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
   3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
   4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
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5. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
   1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
   2. You can return settings to their defaults without erasing your content.
   3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
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6. Make sure you have the latest updates installed.
   1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
   2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)

If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

Neecee122 wrote:

contacts not syncing, !

Please see the pic below for a better understanding...

On iOS, contacts are typically synced from an email account (such as iCloud, Gmail, Outlook, etc.). However, if at some point you reset the device, iOS will prompt you to choose whether to store your contacts locally on the iPhone (offline).

Later, after setting up the device, you might add an email account that contains only a smaller set of contacts — for example, 69 or 70. In such a case, you may forget that there are still other contacts stored locally on the device from before the reset. These locally stored contacts are not linked to your email account and therefore cannot sync to it automatically.

To make those additional contacts available on other devices, you would need to either:

1. Re-add the original email account where those contacts were stored, or
2. Manually move/export them from the iPhone’s local storage into the email account you want to sync with.

Example scenario:

You originally had 300 contacts synced from your Gmail account. Before a trip, you saved 50 new contacts to another email account instead of Gmail. After a factory reset, you signed back into Gmail, and only 300 contacts returned (those in Gmail). The extra 50 that were stored on another account won’t show up on Gmail or other devices unless you re-add the account they were tied to or manually transfer them.

Neecee122 wrote:

lagging response,

There may be several reasons due to which an iPhone may behave as described by you. Some of them could be...

Let's delve a bit deeper into some of them:

1. Storage: A full iPhone can definitely slow things down. Phones can experience performance issues when the storage is nearly full. Users can check their storage status by going to Settings > General > [Device] Storage. Deleting unnecessary apps, photos, or videos can free up space and improve performance. How to check the storage on your iPhone and iPad - Apple Support.
2. Battery Health: A degraded battery can impact performance. A deteriorating battery can impact the overall performance of an iPhone. Checking the battery health can be done by going to Settings > Battery > Battery Health. If the maximum capacity is significantly reduced, it might be time to replace the battery. Prolong and Maximise Battery Performance … - Apple Community
3. Incorrect Handling: Accidental drops or bumps can cause internal damage. looking at the Apple's guide on proper handling is a good step. Important handling information for iPhone - Apple Support (IN)
4. Environmental Issues: Extreme temperatures, dust, and water exposure can all be detrimental.
   1. Keeping iPhone clean is an important step. Dust accumulation in the iPhone's ports and openings can affect functionality. Apple provides guidelines on how to clean iPhones safely, which usually involves using a soft, lint-free cloth to remove dust without causing damage. Cleaning your iPhone - Apple Support
   2. Keep the iPhone within temperature limits. Phones are designed to operate within a specific temperature range. Exposure to extreme temperatures, especially in parked cars, can lead to overheating or other performance issues. If your iPhone or iPad gets too hot or too cold - Apple Support.
   3. Addressing safety issues is also important: Important safety information for iPhone - Apple Support (IN)
5. Unauthorized Service: Servicing an iPhone through unauthorized channels can result in substandard repairs and void warranties. Users should always seek authorized Apple service centers for repairs and maintenance.
   1. Repairs by unqualified technicians can introduce new problems. Find information about your warranty or AppleCare plan - Apple Support is helpful.
   2. Modification / Alteration of an iPhone by a third-party vendor may cause issues beyond repair. --> Unauthorized modification of iOS - Apple Support (IN)
6. Jailbreak: Now, let's talk about jailbreaking. Jailbreaking removes Apple's restrictions, allowing for more customization and app installation outside the App Store. However, it can also lead to instability, security vulnerabilities, and issues receiving future iOS updates.

By considering all these possibilities, you've provided a comprehensive approach to troubleshooting the iPhone's behavior.

Understanding and addressing these factors can help you maintain the optimal performance and longevity of their iPhones. Following Apple's guidelines and seeking authorized support when needed are crucial for a positive user experience.

If you are sure it is the fault of the equipment.

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support 

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

Neecee122 wrote:

email account issues,

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below

1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
   1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
   2. Or please contact the system administrator of the organisation who provided the profile to you

Neecee122 wrote:

Battery drain,

The measure of battery health deterioration/drainage is subjective and can vary depending on individual usage patterns. There is no universal standard to determine whether the battery health deterioration/drainage is normal or abnormal because it heavily relies on how the battery is used and maintained.

Protect & Prolong the Life of your iPhone's Battery:

1. About the battery usage on your iPhone, iPad, and iPod touch ...
2. Batteries - Maximising Performance - Apple (IN)
3. iPhone Battery and Performance

Try to monitor Battery usage by iPhone Activity as shown below

What is shown under battery usage? Checking that would give you an indication of the usage behavior.

1. Background Activity
2. Notifications
3. Connected to Charger
4. Or any Other

See the pic below (iPhone 12 Pro iOS 17.3.1)

"Show Activity" feature will show you more info see the pic below

Try some of these options too.

To prolong the life of your iPhone battery, you can follow these tips and best practices:

To prolong the life of your iPhone battery, you can follow these tips and best practices:

1. Optimize Battery Charging: Enable the "Optimized Battery Charging" feature on your iPhone. It helps reduce the wear on the battery by slowing down the battery aging process. You can find this option in Settings > Battery > Battery Health. About Optimized Battery Charging on your iPhone - Apple Support (IN)
2. Avoid Extreme Temperatures: Extreme temperatures, both hot and cold, can negatively impact your battery life. Avoid exposing your iPhone to excessive heat or cold, such as leaving it in direct sunlight or in a freezing car.If your iPhone or iPad gets too hot or too cold – Apple Support (UK)
3. Use Original Chargers and Cables: Always use Apple's original chargers and cables or certified third-party accessories. Low-quality chargers or cables can damage the battery and reduce its lifespan. Identify counterfeit or uncertified Lightning connector accessories - Apple Support (IN)
4. Avoid Draining the Battery to Zero: Charge it whenever the charge becomes lower than 20%. The rest is up to you when to charge. how long to charge, how often to charge, which adapter to use starting from 5W to 140W USB-C Power Adapter etc.
5. Optimize Display Settings: Adjust your display settings to optimize battery life. Lower the screen brightness, enable auto-brightness, and use shorter screen timeout durations. Adjust the display and text size on iPhone - Apple Support (IN)
6. Minimize Background App Refresh: Limit the number of apps allowed to refresh in the background. Go to Settings > General > Background App Refresh and disable it for apps that don't require real-time updates. Switch apps on your iPhone, iPad, or iPod touch - Apple Support (IN)
7. Disable Push Email: Push email notifications can drain your battery quickly. Instead, set your email accounts to fetch data manually or at longer intervals. You can change this setting in Settings > Mail > Accounts > Fetch New Data.

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.

Remember, the right question often leads to the solution!

Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.

iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.

Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.

Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.

See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

Neecee122 wrote:

After I updated both my iPhone 13 Pro & iPad Pro to iOS 18.6.2 I am experiencing a LOT of issues. Battery drain, lagging response, WiFi issues, iPod pro won’t connect to iPhone, no notifications, email account issues, contacts not syncing, between approved devices, etc…

With so many issues, I will run to the nearest Apple Authorised service center instead of posting in a forum.

This platform is designed as a user-to-user forum with Apple Inc. acting as a moderator. The primary objective is to foster a community where users can participate in meaningful discussions while adhering to established guidelines.

This platform serves as a space for users to engage in meaningful conversations, share information, and exchange ideas related to Apple products. It's a community-driven initiative where users support each other by sharing their experiences and technical expertise in using Apple devices. While Apple Inc. is not actively participating in these discussions, the forum is a valuable resource for seeking guidance and assistance from fellow users who possess a wealth of experience with Apple products. Feel free to explore the discussions, ask questions, and benefit from the collective knowledge of this community.

Neecee122 wrote:

WiFi issues,

If you connect to Wifi, it doesn't necessarily mean you are connected to the internet. --> Internet not available WiFi and Cellular … - Apple Community

This may help --> WiFi or Bluetooth Greyed and not working - Apple Community

Neecee122 wrote:

iPod Pro won’t connect to iPhone,

An iPad Pro and an iPhone will sync only if they both use the same Apple ID.

Neecee122 wrote:

Apple needs to correct all these issue in the iOS soon!!

It appears that there is a misunderstanding regarding the functionality and synchronisation of the devices.

Use your iPhone to capture the moment, wherever you are. Learn how to take photos and videos on the fly, and use other camera features on your iPhone.

iPhone User Guide

Neecee122 wrote:

After I updated both my iPhone 13 Pro & iPad Pro to iOS 18.6.2 I am experiencing a LOT of issues. Battery drain, lagging response, WiFi issues, iPod pro won’t connect to iPhone, no notifications, email account issues, contacts not syncing, between approved devices, etc…

These do not sync between devices. Photos, Notes, Reminders, Messages, etc.

Enabling iCloud for various functionalities such as Photos, Notes, Reminders, Messages, and more, as illustrated in the accompanying image, facilitates the seamless synchronization of each of these elements with iCloud through the internet.

If one of the devices is not connected to the internet then it may seem to you that they are not syncing. This link could assist you in pinpointing internet issues, a crucial step for synchronization. Internet not available WiFi and Cellular … - Apple Community

Note: If you delete any or all data from one device, it will also be removed from iCloud and all other devices linked to the same Apple ID. Likewise, the reverse is true as well.

Similarly...

These don't sync between devices Contacts, Calendars, Bookmarks, Notes, Voice Memos, shared photos, iCloud Photos, and emails. Each device syncs to the email account server which may be Google, iCloud, AOL, Exchange, Outlook, Yahoo, or any Other. Please see the pic below.

For Audiobooks, iMovie Project, and Apple Podcast log in with the same Apple ID as used in your Mac

If one of the devices is not connected to the internet then it may seem to you that they are not syncing. This link could assist you in pinpointing internet issues, a crucial step for synchronization. Internet not available WiFi and Cellular … - Apple Community

Hey, did you manage to get over those problems?