I recently bought new AirPods4 ANC. I noticed that two devices appear as connected via Bluetooth, even though I only have the AirPods and no other devices. I’m using an iPhone 14 Plus. I tried resetting the AirPods, but the issue persists. What could this other device be? Could my AirPods be hacked? Thanks!
iPhone 14 Plus
No your AirPods are not being hacked. Did you purchase the AirPods from Apple or Authorized Apple Seller?
It would not be unusual to see a fake pair of AirPods listed as 2 devices. Check the firmware version of the AirPods and they should be showing as 7E93. If you are not showing the latest firmware, then update them. If a firmware update fails, then they are not legitimate, and if you are able to update them, then it may resolve the issue you see.
About firmware updates for AirPods - Apple Support
In other cases, resetting did resolve the issue of each AirPod appearing as a separate Bluetooth connection. I understand you reset them, but make sure these steps were followed exactly as the AirPods 4 do use a slightly different process for resetting.
1.. Put your AirPods in their charging case, close the lid, and wait 30 seconds.
2.. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
3.. Open the lid of your charging case.
4.. Double-tap the front of the case while the status light is on.
5.. Double-tap again when the status light flashes white.
6.. Double-tap a third time when the status light flashes faster.
7.. When the status light flashes amber, then flashes white, you can follow the steps on your device's screen to reconnect your AirPods.
How to reset your AirPods and AirPods Pro - Apple Support
No your AirPods are not being hacked. Did you purchase the AirPods from Apple or Authorized Apple Seller?
It would not be unusual to see a fake pair of AirPods listed as 2 devices. Check the firmware version of the AirPods and they should be showing as 7E93. If you are not showing the latest firmware, then update them. If a firmware update fails, then they are not legitimate, and if you are able to update them, then it may resolve the issue you see.
About firmware updates for AirPods - Apple Support
In other cases, resetting did resolve the issue of each AirPod appearing as a separate Bluetooth connection. I understand you reset them, but make sure these steps were followed exactly as the AirPods 4 do use a slightly different process for resetting.
1.. Put your AirPods in their charging case, close the lid, and wait 30 seconds.
2.. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
3.. Open the lid of your charging case.
4.. Double-tap the front of the case while the status light is on.
5.. Double-tap again when the status light flashes white.
6.. Double-tap a third time when the status light flashes faster.
7.. When the status light flashes amber, then flashes white, you can follow the steps on your device's screen to reconnect your AirPods.
How to reset your AirPods and AirPods Pro - Apple Support
Any other Bluetooth accessory which can be used with your iPhone?
If you open the settings for Bluetooth, can you tap on the little " i " behind the unknown device and then tap on "Forget this device"? This should remove it from the list of connected Bluetooth devices.
I don't have any other devices. Only AirPods. I did forget this device and reset it . The problem persists.
Thanks . The problem has been resolved .
Unknown Device Appears When Connecting AirPods 4 to iPhone 14 Plus – Are AirPods being Hacked?
