App Store account blocked during app update

When updating the app in the store, an icon pops up saying that the account is blocked, and it doesn't say why it's blocked. Because of this, I can't update the app


[Re-Titled by Moderator]

Original Title: Account is blocked

iPhone 8 Plus, iOS 16

Posted on Sep 9, 2025 11:18 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2025 11:23 AM

I have not seen any message where it says your Account is "blocked", but one possibility is that it says it is "Disabled", and if that is the case, look here:

If a message says 'Your Media & Purchases account has been disabled' - Apple Support


Other messages you may see are "Locked" or "Not Active":

If your Apple Account is locked, not active, or disabled - Apple Support


2 replies
Question marked as Top-ranking reply

Sep 9, 2025 11:23 AM in response to Vladimir310

I have not seen any message where it says your Account is "blocked", but one possibility is that it says it is "Disabled", and if that is the case, look here:

If a message says 'Your Media & Purchases account has been disabled' - Apple Support


Other messages you may see are "Locked" or "Not Active":

If your Apple Account is locked, not active, or disabled - Apple Support


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App Store account blocked during app update

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