Unable to use iMessage after updating my iPhone

It won’t iMessage

and one contact it only emails ,

help please


[Re-Titled by Moderator]

Original Title: since update phone wont imessage

iPhone 13 Pro Max, iOS 18

Posted on Sep 11, 2025 3:53 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2025 8:49 PM

Re: "since update phone wont imessage : It won’t iMessage and one contact it only emails" ,


There are many possible causes for the situation, and we have little info. to go on.

You may want to check whether anything below can help.


✽ Eg: If you have unnecessary third-party (non-Apple) apps installed, such as virus-checkers, ad-blockers, cleaners or the like, (even VPN can cause issues) try turning them off, or uninstall them.


✽ Check any browser extensions installed are up-to-date.


✽ Any third-party apps you find necessary may need updating to remain compatible, and not cause issues.


✽ Check whether your network connection is working correctly.


✽ Restarting an iPhone can sometimes restore order, if something is not working as expected.


✽ Apple support have a trouble-shooting article available (link below):

If you can't send or receive messages on your iPhone or iPad - Apple Support


✽ Messages Support website: (info. / support / contact options etc.) :

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

1 reply
Question marked as Top-ranking reply

Sep 14, 2025 8:49 PM in response to Fireyspiritz

Re: "since update phone wont imessage : It won’t iMessage and one contact it only emails" ,


There are many possible causes for the situation, and we have little info. to go on.

You may want to check whether anything below can help.


✽ Eg: If you have unnecessary third-party (non-Apple) apps installed, such as virus-checkers, ad-blockers, cleaners or the like, (even VPN can cause issues) try turning them off, or uninstall them.


✽ Check any browser extensions installed are up-to-date.


✽ Any third-party apps you find necessary may need updating to remain compatible, and not cause issues.


✽ Check whether your network connection is working correctly.


✽ Restarting an iPhone can sometimes restore order, if something is not working as expected.


✽ Apple support have a trouble-shooting article available (link below):

If you can't send or receive messages on your iPhone or iPad - Apple Support


✽ Messages Support website: (info. / support / contact options etc.) :

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to use iMessage after updating my iPhone

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