Unable to change old Apple Account email on iPad
Hi I have a 12 year old apple ipad air which works ok as such but ....
It's connected to an old optus email that I've not had for years and I do have password but I changed the itunes account email to a current one and now the ipad says the apple account is not active and won't let me change to the new email
I've tried going into an apple store and been on the phone for ages and both were no help at all and kept telling me to reset the password which obviously isn't possible
They even confirmed that the itunes email is current but refused to change it on my ipad due to security reasons which I get but is frustrating if I can't use my ipad properly
so my question is If I reset to factory settings will I then be able to start my ipad with the current itunes email or will I end up with a useless brick that becomes landfill
Thanks in advance
[Re-Titled by Moderator]
Original Title: can't change old email
