iPhone 15 Pro Max not scanning California Scratchers barcode

unable to scan barcode on scratchers


[Re-Titled by Moderator]

Original Title: i have iphone 15 promax. unable to scan barcode on california scratchers

iPhone 15 Pro Max, iOS 18

Posted on Sep 12, 2025 12:55 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2025 1:04 PM

If you are trying to redeem your lotto ticket by scanning the barcode with your iPhone's camera app, that won't work. It isn't a typical QR code. You'll need to use the designated scanner in the California Lottery Mobile app. If you're still trying, you can either contact the app support or take it to your gas station to redeem instead. If your barcode is damaged the gas station can also punch in the pin number instead.

1 reply
Question marked as Top-ranking reply

Sep 12, 2025 1:04 PM in response to Bintakay

If you are trying to redeem your lotto ticket by scanning the barcode with your iPhone's camera app, that won't work. It isn't a typical QR code. You'll need to use the designated scanner in the California Lottery Mobile app. If you're still trying, you can either contact the app support or take it to your gas station to redeem instead. If your barcode is damaged the gas station can also punch in the pin number instead.

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iPhone 15 Pro Max not scanning California Scratchers barcode

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