I cannot make my MacBook Air scan on my brother printer/scanner MFC-J1010DW
I have had this printer scanner (Brother MFC-J1010DW) since last December, but I cannot make it print or scan using the iPrint&Scan software available from the App Store. I have installed it and reinstalled it several times with no success. I know it's on my home wifi network because I was able to update the printer's firmware from the Brother site using my MacBook Air to do so, but the app seems incompatible. The only way I can make it print is the using the command key and the P key. But I really need to scan some stuff, and I have no way to do it. Is there some other software I can use? My MacBook is up to date with OS15.6.1.
I tried getting help from Brother, but they are hard to get info from and insist the software should work. It doesn't! It just says it cannot find the scanner. Thanks for any help you can give me.
MacBook Air 15″