iPhone colourful dots on screen
Hello team ,
My iPhone 13 colourful dots on my screen and he is very dispatch plz solve this problem.
Question marked as
You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image on another device:
Take a screenshot on iPhone - Apple Support
When reviewed, if the coloured dots are not present in the screenshot image, then you have demonstrated that you have a screen hardware fault. If the dots are visible in the screenshot, the something other than hardware will be the cause.
If the test indicates that a hardware fault, a visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) is recommended - where the technicians will be able to test and assess your iPhone. This will likely inform your next steps:
Genius Bar Reservation and Apple Support Options - Apple
iPhone Repair – Official Apple Support
Stuck or dead display pixels are unusual - but not unknown. There is an industry-wide scoring formula that is used to determine whether or not one or more pixels are considered to be a warranty defect.
