How do I check the status of a refund request that I made in the App Store?

I received the below email from Apple support. Nowhere on the hyper-linked page do I see the "check status of claims" option. Several refunds have not been processed and I want to see the full response from Apple support.


Any clues please where I can "check status of claims"?


Thanks :)

Posted on Sep 15, 2025 8:10 AM

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Question marked as Top-ranking reply

Posted on Sep 15, 2025 8:27 AM

In addition to the excellent and helpful response from my friend, Katana-San;


According to Apple:

  1. Go to reportaproblem.apple.com and sign in to your Apple Account.
  2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests. Learn how to ⇢ request a refund.
  3. To see the status, tap or click Pending.


Good luck! 👋🏼😉

6 replies
Question marked as Top-ranking reply

Sep 15, 2025 8:27 AM in response to PJHF999

In addition to the excellent and helpful response from my friend, Katana-San;


According to Apple:

  1. Go to reportaproblem.apple.com and sign in to your Apple Account.
  2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests. Learn how to ⇢ request a refund.
  3. To see the status, tap or click Pending.


Good luck! 👋🏼😉

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How do I check the status of a refund request that I made in the App Store?

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