Messages app freezing and cellular data not working after iOS 26 update on iPhone 15 pro

Since the update installed last night, my messages app has been frozen, I am unable to make outgoing calls, and my cellular data isn’t recognized, so if I’m not connected to wi-fi I cannot browse the web, use apps, etc.


Are there any known fixes for this yet? Or is my best bet to try to install the latest backup I did before the update happened?


I work in a hospital and need my phone to be working for texts/calls, so any suggestions are super appreciated! Thank you!

iPhone 15 Pro, iOS 26

Posted on Sep 16, 2025 9:42 AM

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Posted on Sep 16, 2025 10:11 AM

Update: I saw on another post someone suggested deleting any 3rd party VPN that might be running on your phone and restarting. I did that—I had Norton 360 running–and upon restarting it appears to have fixed the issue!

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Messages app freezing and cellular data not working after iOS 26 update on iPhone 15 pro

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