Hi.. unable to use “Spatial Scene mode” in ios 26 on my iphone 13, anyone please help..
checked with Apple support also … but they are not aware of Spatial Scene Mode in photos.
below error is reflecting
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Original Title: Hi.. unable to use “Spatial Scene mode” in ios 26 on my iphone 13, anyone pleaae help
iPhone 13
Are you seeing exactly the same error message as in the original post?
In that case - if you are also using iCloud Photos - you have to ensure two things:
I found it best to open the photo I want to use on the lock screen first in Photos, then view it there enlarged and try to add some adjustments to force the download from iCloud. And only then use the Share button to add the photo to the lock screen. After the forced download the button to enable the depth effect is usually working well.
If you are seeing a different error message you may want to start a new thread.
In Settings > Apps > Photos> go all the way down to the bottom of the page and check to see if Control for Creating Spatial Photos is turned on. Your screenshot indicates your trying to download a photo. This works with photos already in your photo library and you tap the Spatial Scenes icon at the top right of the photo.
It works for me. Do you see the Spatial Scene icon on the photo? It will only appear if there is a clear subject in the photo such as a person or animal.
Do you have Optimize Storage enabled? If so, the full size image must be downloaded from iCloud for it to work. From the dialog it looks like you don’t have a connection to iCloud.
Hi… thanks.. its already on only.. but not working
Hi Sir…yes icon is there , i have seem in videos when someone click on that icon, one popup appears for Saptial Scene, but not in case of mine, click on that icon only highlight that icon and after that the same error appear everytime.. And Yes Optimize storage is enabled..
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And also.. i am using on already, check the screenshot… it starts but ends with the same error which i have sent earlier
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Hello.. Can anyone help me and confirm me how to roll back and re-install ios 26, may be the issue will resolve after reinstallation
It should work on iPhone 13. HOWEVER, if Optimized Storage is enabled, the photo must first be downloaded, and the message you are seeing says it could not connect to iCloud to download the original. So the problem you need to solve is why can’t your iPhone connect to iCloud. This has nothing to do with the feature in the Photos app.
I can’t access spatial scene on my iPhone, when I tap on the icon it says 0% completed and it takes forever 🥲
Please read the rest of the thread you added to for possible reasons.
Hi Sir… problem has been resolved… Apple customer care suggested me to selected Download ans Keep Originals , after sometime the problem has bee resolved. Thanks for your suggestion. Thanks alot
Please explain clearly on how you resolved your issue, I’m facing the same issue with my iPhone 13 as well
Yes I’m unable to use spatial scene model on my iPhone 13
Squishytgp wrote:
Yes I’m unable to use spatial scene model on my iPhone 13
What happens when you try
So how do I connect to iCloud
Are you seeing exactly the same error message as in the original post?
In that case - if you are also using iCloud Photos - you have to ensure two things:
I found it best to open the photo I want to use on the lock screen first in Photos, then view it there enlarged and try to add some adjustments to force the download from iCloud. And only then use the Share button to add the photo to the lock screen. After the forced download the button to enable the depth effect is usually working well.
If you are seeing a different error message you may want to start a new thread.
Unable to use 'Spatial Scene mode' on iPhone 13 after iOS 26 update
