Refund request for accidental CapCut subscription

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Level 1

6 points

Refund request for accidental CapCut subscription

Hello Apple Support,

My name is Ayuni

I accidentally subscribed to CapCut via Apple Services using ShopeePay Later on 7 September 2025. I have already cancelled the subscription on the same day, but I would like to request a refund for this charge.

Could you please assist me with this refund request?

Thank you for your help.

Best regards,

Ayuni

[Edited by Moderator]

Original Title: I accidentally subscribed to CapCut via Apple Services using ShopeePay Later on 7 September 2025. I have already cancelled the subscription on the same day, but I would like to request a refund for this charge.

Posted on Sep 16, 2025 8:05 PM

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Answer 1

Niel

Community+ 2026

Level 10

749,589 points

Sep 16, 2025 8:12 PM in response to yuneyy

If you got an email receipt and there's a 'Report a Problem' link in it, use that; otherwise, click here and ask the iTunes Store staff for a refund.

The people on these boards are mostly other customers and don't have any control over this.

(261344)

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Answer 2

yuneyy Author

Level 1

6 points

Sep 16, 2025 8:22 PM in response to Niel

Title: Refund request for accidental CapCut subscription

Post:

Hi, I accidentally subscribed to CapCut via Apple Services using ShopeePay Later. I cancelled the subscription on 7 September, the same day it was activated, but I would still like to request a refund since I will not be using it.

Can anyone guide me on the proper steps to request a refund from Apple?

Thank you.

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Refund request for accidental CapCut subscription

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