Unable to connect Apple Watch due to blocked account

Hello , so I got my sisters apple watch and when i try to connect its telling me that I need to enter her account , as I do that enetering the correct info its telling me that my account has been blocked and that I need ti change my password , I did that on both my sisters account and mine also and it still have the same error



[Re-Titled by Moderator]

Original Title: Apple watch not connecting

iPhone 16 Pro, iOS 18

Posted on Sep 17, 2025 11:44 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2025 1:05 AM

If the Apple Account has been disabled due to security reasons, you will have to use the Account Recovery, to get access again:

How to use account recovery when you can’t reset your Apple Account password - Apple Support


If you have proof of purchase, as explained in this related article, Apple can also disable the Activation Lock for the watch:

Additional Support - Activation Lock

1 reply
Question marked as Top-ranking reply

Sep 18, 2025 1:05 AM in response to Morarru

If the Apple Account has been disabled due to security reasons, you will have to use the Account Recovery, to get access again:

How to use account recovery when you can’t reset your Apple Account password - Apple Support


If you have proof of purchase, as explained in this related article, Apple can also disable the Activation Lock for the watch:

Additional Support - Activation Lock

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Unable to connect Apple Watch due to blocked account

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