Zoom issue on iPhone 12 Pro Max

Hi. When taking photos with the top camera (zooms 2.5x and higher), the image appears blurry. The pixels seem fuzzy. The same issue occurs when recording video. Is this normal for this model? I've read that many people have this problem. Perhaps it's a defective batch assembled somewhere in Asia, or perhaps all these people, including myself, have suffered damage from shaking and impacts, and due to the camera's limited lifespan and a manufacturing defect, it quickly breaks. To be honest, I've dropped the phone a couple of times and also taken it running.

Does anyone else currently own this smartphone and are they experiencing this issue?And if the zoom should be sharp at any zoom level, could the camera have been damaged by shaking or falling from a small height?

iPhone 5s

Posted on Sep 17, 2025 9:30 PM

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Sep 18, 2025 2:25 AM in response to LD150

Yes, but it's possible this was a factory issue. I'm not the first owner of the phone, and I didn't notice it before because I didn't take many photos. But I saw old photos on the phone that were taken by the person who used it before me, and there was also blurriness on zoom.Also, as I mentioned above, too many people are reporting the same blurry photos specifically on the top camera (zoom over 2.5x), which couldn't be caused by a simple shake. Either the defects were there from the start, or the protection on the top camera in this phone was technologically weak.

Also, as a variant, I assume that the camera could have fogged up from the inside, or is this impossible?

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Zoom issue on iPhone 12 Pro Max

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