MacBook Air reset without Apple ID Password
Hello…bit of advice!
A family member purchased a brand new Apple MacBook Air at the end of last year. Set it all up but then became unwell and subsequently recently passed away.
my auntie has asked me to factory reset it as she doesn’t use it and wants to sell it.
i have his Apple ID but dont know his password and have tried multiple things to try and reset it but still dont know it.
The telephone number associated to the account is no longer in existence since he passed away and was wondering if there is anyway it can be factory reset without knowing the password. Obviously I can provide Apple with a death certificate but just wondered if there is anything else I can try….