After upgrade to OS 26 Touch ID only works sporadically on 2019 MacBook Pro

Since upgrading to OS 26 Tahoe, my Touch ID only works sporadically to log in after sleep. There have been times, after walking away from my laptop for over an hour, when I tap the keyboard to wake it up that the screen initially shows the last thing I was working on as though no password is needed but then that quickly disappears and I have to enter my password because there is no Touch ID option. Other times, after the same time asleep, I have the Touch ID option available. I own a 2019 MacBook Pro (Intel processor) and it's possible that is part of my issue, but I'm hoping someone here might have a solution.


Any ideas anyone?

MacBook Pro 16″, macOS 26.0

Posted on Sep 18, 2025 7:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2025 7:13 AM

Turning off Touch ID then turning it back on worked for me. Didn’t have to redo Touch ID or make any changes.


System settings > Touch ID & Password > Use Touch ID to unlock your Mac - toggle off then toggle on


If that doesn’t work, toggle off, close system settings, wait a few seconds reopen and toggle on. You can also toggle off, restart your Mac then toggle it back on

86 replies

Nov 4, 2025 7:05 PM in response to Auriam

Auriam wrote:

It's driving me nuts. I manually delete and re-add three fingerprints, they work for a little while, maybe a day or two, then they completely stop working again. I have an M1 MacBook Air from 2020. It worked fine before I updated - and I wish I could just go back to Sequoia.

Have you not updated to Mac OS 26.1 yet? It has been reported here many times that solves the problem.

Sep 20, 2025 6:43 AM in response to Lancaster54

Lancaster54 wrote:

I tried reinstalling the OS. This does not solve the problem. The bug comes from the OS.


It suggest a hardware issue...


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support



You can Call Customer Support  (800) MYAPPLE (800–692–7753)


or on line  https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support 



Sep 23, 2025 9:16 AM in response to photojeep1722

The issue is with Tahoe 26.0 and the new iPhone Mirroring option which is not available in EU and potentially other regions.

Settings > Lock Screen > Require password after screen saver begins or display is turned off: Immediately GREYED OUT. "Password immediately required when iPhone Mirroring is set to automatically authenticate."

Unable to change this setting because the iPhone Mirroring app itself is greyed out and not supported in my region.

Any troubleshooting attempts changing region of Apple ID to USA or Canada for example fail as I have an active paid subscription for iCloud and I cannot choose a EU or UK payment method.


[Edited by Moderator]

Sep 25, 2025 8:56 AM in response to photojeep1722

This helps :

https://www.reddit.com/r/MacOS/comments/1no872w/psa_macos_26_bug_leads_to_performance_issues_in/


macOS 26.0 (including the public release) has a bug that makes many apps slower the longer they run. I have read issues about native apps, Electron apps, games . 


You could only temporarily solve it by restarting the app.


Fortunately a developer found the culprit: https://github.com/zed-industries/zed/issues/33182#issuecomment-3289846957


To disable the problematic feature for all apps thus fixing the issue, run the following command in the Terminal:


defaults write -g NSAutoFillHeuristicControllerEnabled -bool false


And restart all apps/system. Note this also disables macOS's native autofill feature.


Update: there are actually two separate bugs causing input lag and (GPU) perf issues. The provided command above likely only fixes the former issue (input lag).


To fix the perf issues for Electron apps (and presumably Chrome/Chromium browsers?), also run:


launchctl setenv CHROME_HEADLESS 1


Note this needs to be re-run every time you reboots. Thanks for u/PatrikCR for the heads up!

Oct 9, 2025 1:32 PM in response to photojeep1722

I've been having this problem too I have 2019 MacBook Pro and I did the latest update which is the "Tahoe". I just called the apple senior advisor and they said it's happening to a lot of people and we have to wait for another update in order to get fixed. If not to call in a week. I've tried SMC and NVRAM but nothing fixes it. If anyone has stopped it can you let me know how?

Oct 27, 2025 12:31 PM in response to plaws0

plaws0 wrote:

my 2019 Intel has never had Tahoe on it and my symptoms are the same - 15.7 has the same issue and 15.7.1 didn't change anything. 15.6 was fine.

Updating a Mac's OS will also periodically update it's firmware as well. Updating to macOS 15.7 probably updated the firmware. This may be what is causing this issue; not necessarily the OS but the firmware (which also updates security features such as TouchID). The 26.x OS update likely uses the same firmware or a newer version using the same base code as the one that may have been installed beginning with 15.7.

Nov 4, 2025 5:03 PM in response to photojeep1722

Well, I can report that after upgrading to Mac OS 26.1 the problem seems to be resolved. For now at least.

Granted, it's only been about 8 hours for me but so far the unlock with Touch ID is working. There have been a couple times when I opened the lid of my 2019 MacBook Pro where the screen momentarily shows the screen just as I'd left it but then it goes back to the unlock screen asking me for my fingerprint or password.


Eh, no big deal. As long as the Touch ID continues to work, I'll take it.

Sep 23, 2025 9:12 AM in response to BenL0nd0n

BenL0nd0n wrote:

The issue is with Tahoe 26.0 and the new iPhone Mirroring option which is not available in EU and potentially other regions.
Settings > Lock Screen > Require password after screen saver begins or display is turned off: Immediately GREYED OUT. "Password immediately required when iPhone Mirroring is set to automatically authenticate."
Unable to change this setting because the iPhone Mirroring app itself is greyed out and not supported in my region.
Any troubleshooting attempts changing region of Apple ID to USA or Canada for example fail as I have an active paid subscription for iCloud and I cannot choose a EU or UK payment method.
EPIC FAIL on Apple's behalf!


To be proactive you can file a bug report / submit your Apple Feedback here:  Product Feedback - Apple


Oct 17, 2025 10:35 PM in response to alexcosmix

UPDATE: Oh no... oh no, oh no, no, no, no, no!

Sorry guys and girls. I spoke too soon. After working yesterday like a charm after the SMC reset, I thought I had finally got my Touch ID unlocking back. But this morning I was greeted with the same 'cold shoulder' attitude by my MacBook, allowing me to only enter my password. I already feel it should write there: 'Enter your Password, or else!'

So, once again, to all affected by this, please send official feedback to Apple developers, either via Feedback Assistant app, or online here: Bug Reporting - Apple Developer

Thanks!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After upgrade to OS 26 Touch ID only works sporadically on 2019 MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.