After update to iOS 26, my iPhone 14 Plus couldn’t receive phone call or make a phone call.

After update to iOS 26, my iPhone 14 Plus couldn’t receive phone call or make a phone call.

Posted on Sep 19, 2025 8:42 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2025 8:52 AM

Check to make sure you have the latest carrier settings→Update your carrier settings on your iPhone or iPad - Apple Support


Then, go to Settings/Cellular and make sure your line is turned on (switch under the name of your carrier)


Next, force restart your iPhone:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).




The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


Finally, if none of these resolve the problem contact your carrier.

1 reply
Question marked as Top-ranking reply

Sep 19, 2025 8:52 AM in response to Ivanhuazi

Check to make sure you have the latest carrier settings→Update your carrier settings on your iPhone or iPad - Apple Support


Then, go to Settings/Cellular and make sure your line is turned on (switch under the name of your carrier)


Next, force restart your iPhone:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).




The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


Finally, if none of these resolve the problem contact your carrier.

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After update to iOS 26, my iPhone 14 Plus couldn’t receive phone call or make a phone call.

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