iPhone 15 Pro Max battery cycle count stuck at 0

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Level 1

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iPhone 15 Pro Max battery cycle count stuck at 0

I have an iphone 15 promax and i noticed that my battery cycle dosn’t count and still 0 count with 100% battery health,what should i do, i have updated ios to the last version ios26

[Re-Titled by Moderator]

Original Title: Battery cycle count

iPhone 15 Pro Max

Posted on Sep 20, 2025 8:32 AM

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Answer 1

Bob Timmons

Level 10

187,280 points

Sep 20, 2025 8:36 AM in response to mhmdabdh

You should make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop to let them run diagnostics on the phone and battery.

You can find a list of authorized service shops in your area using this link:

Find Locations

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iPhone 15 Pro Max battery cycle count stuck at 0

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