iPhone 17 Pro Max selfie camera issue

I set up my new iPhone yesterday with Face ID, and today when im trying to use selfie camera it stays blurry and when I switch back to main it also stays blurry. I reset phone to start it as new and now it's saying Face ID can't be done and to do it later in settings. anyone experiencing this?

Posted on Sep 21, 2025 6:22 PM

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2 replies

Sep 21, 2025 6:44 PM in response to LordSu

LordSu wrote:

I set up my new iPhone yesterday with Face ID, and today when im trying to use selfie camera it stays blurry and when I switch back to main it also stays blurry. I reset phone to start it as new and now it's saying Face ID can't be done and to do it later in settings. anyone experiencing this?

You shouldn't be having an issue like this with a brand new iPhone. Both our iPhone 17 Pro and 17 Pro Max have no issues like this. I'd contact Apple Support to arrange a replacement phone.

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iPhone 17 Pro Max selfie camera issue

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