iPhone 17 pro CarPlay freezing and crashing

Same issue has been happening to me. I have an iPhone 17 Pro Max (T-Mobile network) on a 2018 Ford F150 Raptor running the Ford Sync system. I had zero issues with my old iPhone 12 and 13. I’ve tried various cords but no luck. Apple please fix this issue asap!!

I'm having the same issue, started right away with my new iphone 17, connecting to an aftermarket Sony XAV-AX5000 head unit. My 15 phone had no issues like this. I tried swapping cables for an Anker cable that I know works, and it did not make a difference. Has anyone contacted Apple support formally about this?

After the problem persisting despite trying every fix offered on this forum: changing cable settings, new cable, updating phone software and vehicle firmware, I just contacted Apple support via chat/text today. After running thru their series of troubleshooting steps for ~2 hours, they transferred me to the support supervisor via phone. The supervisors were 0% helpful. They didn’t even offer any other potential solutions. They told me that I need to contact the vehicle manufacturer to solve the issue!! Ridiculous! Apple needs to acknowledge the problem and fix the issue! It’s apparent they are trying to blame the vehicle manufacturers and avoid any fix. I am going to submit a warranty claim to try and get my money back and will be going with a different phone…too bad I already traded in my old iPhone 13. This one’s junk without CarPlay!!

Having the same issue with calls freezing via CarPlay with 2019 F-150. No issues ever with my 16 Pro then instantly and consistently with the 17 Pro. Tried different cables, updates, etc. but nothing works.

Same issue. 17 pro. Anker A to C cable. 2018 F150. Worked perfectly with my 13 pro max and now freezes and disconnects every time after ~1-2 minutes of working.

Has anyone had experience of similar situation and using Ottocast?

I am having the same issue. My CarPlay on 2018 Acadia crashes usually within 1-2 minutes of being connected to my phone. It’s crashed running maps, Apple Music, phone calls, and Teams calls. Funny enough, my husband got the same phone at the same time and has zero issues with his phone plugged into my car.

Troubleshooting I’ve tried: Turning off Bluetooth, forgetting my vehicle, reconnecting my phone to the vehicle, about every settings change posted above, new cables… still a problem.

Has there been any resolution to this? I just got a new iPhone 17 Pro, and my wired carplay isn't working either. Same issues as others are reporting - it works well for a bit, then freezes up, and I have to unplug and replug it to get it working again. First I noticed the GPS freezing (google maps), then the music will stop. Or if I'm not using GPS, the music will just freeze. I'm using a brand new Anker USB-A to USB-C cable. Ford F150 with Sync3, on the most recent firmware (they stopped updating the firmware for these years ago!).

I've been using an iPhone 14 Pro for the past 3 years with zero issues, super reliable. Really upsetting to buy a brand new phone and LOSE an essential function. Very tempted to return it as it's still within the return window...

I'm having same problem -- CarPlay freezing up and crashing -- with my new 17 Pro Max. CarPlay with my 12 worked fine in my 2018 Ford F150. Very frustrating indeed. Apple, please fix this as many of us depend on it working.

I’m having constant issues with wired USB C Apple Car Play disconnecting from my Iphone 17 Pro Max running IOS 26. No issues from my old iPhone 15 Pro Max running IOS 26.

Brought the 17Pro back to Apple and re-installed my 16Pro in 2022 Genesis G80. Works perfectly. Not waiting around for Apple to pretend there is no problem.

I’m having the same issue and I also have an anker CarPlay cord and it’s still having the issue so I don’t think it’s the cord

Same issue with a 2019 ram 1500 with the 12” touch screen running Uconnect software. I had zero issues on my 15 pro. My 17 pro is unusable for car play. Unacceptable.

ME TOO!! I am so beyond frustrated and never would have upgraded to the 17 pro max had I know

I just had a chat support session, have a few things to try, will report back here once I check them out