How to resolve iPhone password loop problems?

Trying to update but I can’t because it keeps bringing old email which I don’t use and will either say wrong password or email and when I try forget password it just put me in a loop of getting code saying incorrect code and bring me back from the start


[Re-Titled by Moderator]

Original Title: Trying to update a app and my iPhone keeps bringing old email and when I try forget password he just put me in a loop of getting code and still say incorrect

iPhone 8, iOS 15

Posted on Sep 22, 2025 4:29 PM

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Question marked as Top-ranking reply

Posted on Sep 22, 2025 4:49 PM

Delete the app and download it again with your current Apple Account. Apps are always linked to the Apple Account used to download them and you will not be able to update the app unless you have access to that old account. Note that data stored on your device from that app will be removed when the app is deleted.

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How to resolve iPhone password loop problems?

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