Hi, WhatsApp message to update - but it's showing my hubby's email address instead of mine! Yet in Settings my own email address shows there. So I can't go ahead to update. It's as if I'm logged into his Apple Account: but I'm actually not....help!!
iPhone SE, iOS 18
If you forgot the Password, you will need to reset it using one of the options here:
If you forgot your Apple Account password - Apple Support
Apple does provide a way to migrate purchases from one account to another, but there are specific requirements and you would still need to know all passwords.
Migrate purchases from one Apple Account to another Apple Account - Apple Support
Most find it easier just to delete the app and download it again using their current Apple Account. You would want to review the backup options provided by Meta if you want to restore any data after it was redownloaded.
If you forgot the Password, you will need to reset it using one of the options here:
If you forgot your Apple Account password - Apple Support
Apple does provide a way to migrate purchases from one account to another, but there are specific requirements and you would still need to know all passwords.
Migrate purchases from one Apple Account to another Apple Account - Apple Support
Most find it easier just to delete the app and download it again using their current Apple Account. You would want to review the backup options provided by Meta if you want to restore any data after it was redownloaded.
Any app is linked to the Apple Account that downloaded it. WhatsApp was downloaded at one time with your Husband's account, so can only be updated with those same credentials. It is important to note that when you sign out of an account on your device, that all the apps remain and are not deleted, but can only be updated with those account credentials. Signing into a device with a different Apple Account does not transfer ownership of those apps to the new user.
I don’t remember doing that but that’s years ago now. Is there a way to change it? We can’t remember our AppleID passwords offhand as it’s all touch!! So where to find them is another battle!
WhatsApp update - can't change email address
