I replenished my Apple account through my mobile operator, but the money didn't appear in my account. When I check my account history, it shows that I have received money, but when I go to the payment methods and Apple Store, it displays that I don't have any money. I'm not sure what the issue is.
[Edited by Moderator]
iPhone 15 Pro
Remember this is an international forum and I have not memorized all the currency symbols in the world. ;-)
Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support
- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. You may also have owed money for a past purchase and Apple immediately debited your account once it saw money was available to pay for the purchase. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support
If you still have problems:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple Support - Apple Support
For a UPI transfer, this post UPI payment is successful but funds not a… - Apple Community has an image where it says: "Payments may take up to 3 working days to be reflected in your account". Remember that weekends and holidays are not workdays. Comments about slow UPI transfers are common on this forum.
Remember this is an international forum and I have not memorized all the currency symbols in the world. ;-)
Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support
- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. You may also have owed money for a past purchase and Apple immediately debited your account once it saw money was available to pay for the purchase. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support
If you still have problems:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple Support - Apple Support
For a UPI transfer, this post UPI payment is successful but funds not a… - Apple Community has an image where it says: "Payments may take up to 3 working days to be reflected in your account". Remember that weekends and holidays are not workdays. Comments about slow UPI transfers are common on this forum.
The money did not arrive at the apple account
