Stop a pending transaction from going through

i accidentally forgot to cancel after a week free trial. The app is charging a whole year $200. I don’t have room on my credit card and don’t want the app. Is there a way to prevent it from charging my card. It’s not showing up on the list of refundable purchases.

iPad Air, iPadOS 18

Posted on Sep 28, 2025 5:59 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2025 7:13 PM

You cannot stop a pending payment. You have to pay for it and then ask Apple for a refund. Refunds are not guaranteed since all purchases are considered to be final..


Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead. You need to work directly with the vendor, not Apple.


Notes:

• "If you signed up [which involves very intentional steps by you or a user of your device] for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.

• If you had a free trial previously, you do not get a second one and a subscription will start immediately.

• This thread (particularly posts by MacJimID) outlines complex scenarios regarding subscriptions and trials. ➔ https://discussions.apple.com/thread/256149847


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


3 replies
Question marked as Top-ranking reply

Sep 30, 2025 7:13 PM in response to marie-helene130

You cannot stop a pending payment. You have to pay for it and then ask Apple for a refund. Refunds are not guaranteed since all purchases are considered to be final..


Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead. You need to work directly with the vendor, not Apple.


Notes:

• "If you signed up [which involves very intentional steps by you or a user of your device] for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.

• If you had a free trial previously, you do not get a second one and a subscription will start immediately.

• This thread (particularly posts by MacJimID) outlines complex scenarios regarding subscriptions and trials. ➔ https://discussions.apple.com/thread/256149847


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


Sep 30, 2025 3:23 PM in response to marie-helene130

You have defalted on a purchase. You need to settle the issue directly with Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple Support - Apple Support


M1 Mac mini, macOS 26.0.1;  Watch, Series 10 GPS-only, watchOS 26.0.2; iPhone 16, iOS 26.0.1; TV 4th Gen, tvOS 26.0.1 HomePods, audioOS 26

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Stop a pending transaction from going through

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